Effective Date: January 10th, 2025
This Privacy Policy explains how LUX Market ("we", "our", "us") collects, uses, discloses, and safeguards your information when you access or use our members-only marketplace (the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
- Account Information: Name, email address, phone number, and password when you register.
- Verification Data: Identity and KYC documentation required to verify membership eligibility.
- Listing & Transaction Data: Information you submit about assets you list, buy, or sell.
- Usage Data: Pages visited, features used, and device/browser information collected automatically.
- Communications: Messages exchanged with other members through our messaging system.
2. How We Use Your Information
- To verify membership eligibility and maintain the security of a private marketplace.
- To facilitate connections between buyers, sellers, and brokers.
- To process transactions and payments through our third-party payment processors.
- To send account, transaction, and service-related communications.
- To improve, personalize, and protect the Service.
3. How We Share Your Information
We do not sell your personal information. We may share information with trusted service providers who help us operate the Service (e.g., payment processors, identity verification providers, and cloud hosting), and with other members only as necessary to facilitate a transaction you initiate. We may also disclose information if required by law or to protect the rights, property, or safety of LUX Market, our members, or the public.
4. Data Security
Your data is stored on secure servers using industry-standard encryption and access controls. While we take reasonable steps to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights & Choices
- Access & Correction: You may review and update your account information at any time from your account settings.
- Deletion: You may request deletion of your data at any time by contacting us at support@luxapp.biz.
- Communication Preferences: You may opt out of non-essential communications at any time.
7. Cookies & Tracking
We use cookies and similar technologies to keep you signed in, remember your preferences, and understand how the Service is used. You can control cookies through your browser settings.
8. Children's Privacy
The Service is intended for individuals who are at least 18 years old. We do not knowingly collect personal information from minors.
9. International Users
The Service is operated from the United States. If you access the Service from outside the United States, you understand that your information may be transferred to, stored, and processed in the United States.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on this page, and continued use of the Service constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions about this Privacy Policy, contact us at:
LUX Market
Email: support@luxapp.biz
By using LUX Market, you acknowledge that you have read and understood this Privacy Policy.